Return and Refund Policy
Return and Refund Policy
Honeyville accepts return requests within 30 days after delivery.
Return Eligibility:
Items must be unused, in the condition received, returned with original packaging when possible, complete with included parts or accessories, and supported by proof of purchase.
How to Start a Return:
Email service@finlandselect.com with your order number, item name, and reason for return. Please do not send items back before receiving return instructions.
Damaged or Incorrect Items:
Inspect your order when it arrives. If an item is damaged, defective, missing parts, or incorrect, contact us promptly with photos of the product, packaging, and shipping label.
Non-Returnable Items:
Perishable goods, customized items, personal care or hygiene products, hazardous materials, gift cards, final sale items, and original shipping fees may not be returnable unless required by law.
Exchanges:
For exchanges, return the original item first. Once approved, place a new order for the replacement item.
EU Customers:
For orders delivered to the European Union, customers may have a 14-day cancellation right where applicable. Items must be unused, in original packaging, and accompanied by proof of purchase.
Refunds:
After inspection, approved refunds will be issued to the original payment method. Please allow up to 10 business days for processing. If more than 15 business days have passed after approval, contact us.
Business Address:
Honeyville
33633 US-550
Durango, CO 81301
United States